DOCS/LEGAL & POLICIES/Privacy Policy

Privacy Policy

Data collection, privacy standards, and DPDP / GDPR compliance.

Privacy policy and data protection standards for Shotrunner customers and license holders.

1. Privacy Overview

We collect only the minimum data required to process your purchase, deliver your cryptographic license key, and verify node-locked device limits. We never sell, rent, or monetize personal user data.

2. Data We Collect

  • •
    Customer Information: Name and email address provided during checkout for license delivery and receipts.
  • •
    Transaction Reference: Razorpay Order ID and Payment ID. We never store credit/debit card numbers or banking passwords.
  • •
    Hardware Machine Hash: A non-reversible SHA-256 hash of hardware IDs transmitted during shorts license activate to enforce the 2-device limit.

3. How Data is Used

  • •Delivering license keys and setup runbooks via transactional email.
  • •Minting cryptographically signed Ed25519 node-locked authentication tokens.
  • •Providing technical onboarding support and pipeline troubleshooting.

4. Third-Party Services

We rely on the following secure cloud infrastructure providers:

  • •Razorpay: PCI-DSS Level 1 payment processing.
  • •Convex: Encrypted database for order records and activation state.
  • •Resend: Transactional email delivery for license keys.
  • •Cloudflare: Secure CDN and precompiled binary release storage (R2).

5. User Rights & Grievance

Under applicable privacy regulations (including India's DPDP Act and GDPR), you may request access to, correction of, or deletion of your data at any time.

Grievance Officer: Mohd Haroon · Email: me@haroonsaifi.dev (Bengaluru, India).

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